Is it 100% authentic and original?

Yes, every blind box and figures in our website is 100% authentic and original. We are a wholesaler and retailer for blind box and have a 4000 Square Feet warehouse based in China, our supply chain is verified and original. We also have legal license to sell these products.

How long will it take to receive my order?

It takes 72 hours for us to ship out your order and usually 7-14 business days to receive your order after we shipped out. We’re doing our best to deliver it promptly for you.

Do you ship to my country?

Yes, we do world-wide shipping, we have a powerful shipping resource and able to ship to any country and region in the world.

Do I need to pay tariffs?

No, after you ordered in our website, there won't be any extra charges of tariffs or tax, we will cover it all. No matter which country you are in, we will make sure ship to your address without any tariffs.

How much for shipping fee?

To learn more about our shipping fee, please click learn more

How can I purchase a confirmed design?

We have confirmed design options for certain products, if the one you want to order is not listed as confirmed design in the product link, you can also contact us by Email to ask if we can list them for you. But this is NOT guaranteed.

How to track my order?

You can click: TRACK ORDER to tracking your order.Also, after we shipped and upload the tracking number, you will receive an email from our system about your tracking number, please click the tracking number in the email to go to the tracking website for the tracking.

How do I contact customer service?

Please contact us on E-mail: service@whoopea.com, this is our only customer service window.Please leave your order number if you have questions after you ordered.We will reply you in 24 hours :)

What would the condition be like for confirmed design?

The confirmed design is box pre-opened. otherwise we won't know what's inside. but the plastic bag is still factory-sealed. the doll is intact inside. we pre-open the box just for confirming item with the tag card.

Sonny Angel Mini Figure Strawberry Love Series Blind Box

Let customers speak for us

from 9604 reviews

Serena C.

09/11/2026

Care bear Secret!! 🩵💕💜

STOP WHAT YOUR ARE DOING AND GET HER! LOVE HER!!

POP MART CRYBABY × Care Bears Series Vinyl Plush Pendant Blind Box

Meghan

09/10/2026

so cute!

My product came as described & was so cute!

Nanci's Dream Series Blind Box

Lisa M.

09/10/2026

I'm so happy with my Dino.

I'm so happy with my Dino. Not a mark on the box even. Have absolutely nothing negative to say, don't really know what else to say. Great service and I know have one as not released here yet.

Hirono - Dino Plush Doll Pendant, PST Singapore First Launch

rebecca w.

09/09/2026

Hirono dinosaur plush pendant my first order

Hirono dinosaur plush pendant my first order with whoopea

Hirono - Dino Plush Doll Pendant, PST Singapore First Launch

Emelie B.

09/09/2026

Smooth purchase and support helped me out

Very pretty figurines and shipping went smoothly, took about 17 days to get to Sweden. I would recommend you to record your unboxing in case of a problem with your product. I had read about it in a review and made sure to do it when I got my package. Unfortunately one of the figurines had a broken part, but since I videoed the unboxing I was able to send that to support and got a partial refund. I’m happy overall and will probably buy again!

DODO NAMI Strange Tales Dreamland Series Figure Blind Box

Katie C.

09/08/2026

Love it! 🥰

Was super happy to get the secret for a good price! This has become one of my favorite collectibles shops.

SKULLPANDA × My Little Pony Series Plush Blind Box

Catherine A.

09/06/2026

Items exactly as described

Items exactly as described, fast delivery. Adorable!

WHOOPEA

Jennifer M.H.

09/05/2026

So cute!

Such a cute plush pendant! I purchased this and the green dragon to go together. They are such a great pair! Well made. Quick shipping, delivery took a little while, but packed and delivered safely.

POP MART Hirono Mist-Walker Series Plush Pendant Blind Box

Caz

09/04/2026

Love it

Love it, so cute. Thanks Whooped

POP MART CRYBABY × Care Bears Series Mini Light Blind Box

Heather G.

09/02/2026

Absolutely the cutest!! Great purchase

Absolutely the cutest!! Great purchase. I love her in my collection! My daughter cannot have this one!!!

POP MART Have a Good Run Series Plush Pendant Blind Box

Caz

09/01/2026

Whoopea are the best

Whoopea are the best. Authentic products and great customer service. My go to shop.

WHOOPEA

Anna K.

09/01/2026

Very cute! Arrived well

Very cute! Arrived well packaged

WHOOPEA

Zina V.G.

08/31/2026

YES AUTHENTIC satisfied YES

I was somewhat skeptical ordering due to not knowing if items were truly authentic, BUT they are very authentic and awesome! I ordered what I wanted and LOVE my Labubu (s) I have ordered two more times. Thank you:)

WHOOPEA