Is it 100% authentic and original?

Yes, every blind box and figures in our website is 100% authentic and original. We are a wholesaler and retailer for blind box and have a 4000 Square Feet warehouse based in China, our supply chain is verified and original. We also have legal license to sell these products.

How long will it take to receive my order?

It takes 72 hours for us to ship out your order and usually 7-14 business days to receive your order after we shipped out. We’re doing our best to deliver it promptly for you.

Do you ship to my country?

Yes, we do world-wide shipping, we have a powerful shipping resource and able to ship to any country and region in the world.

Do I need to pay tariffs?

No, after you ordered in our website, there won't be any extra charges of tariffs or tax, we will cover it all. No matter which country you are in, we will make sure ship to your address without any tariffs.

How much for shipping fee?

To learn more about our shipping fee, please click learn more

How can I purchase a confirmed design?

We have confirmed design options for certain products, if the one you want to order is not listed as confirmed design in the product link, you can also contact us by Email to ask if we can list them for you. But this is NOT guaranteed.

How to track my order?

You can click: TRACK ORDER to tracking your order.Also, after we shipped and upload the tracking number, you will receive an email from our system about your tracking number, please click the tracking number in the email to go to the tracking website for the tracking.

How do I contact customer service?

Please contact us on E-mail: service@whoopea.com, this is our only customer service window.Please leave your order number if you have questions after you ordered.We will reply you in 24 hours :)

What would the condition be like for confirmed design?

The confirmed design is box pre-opened. otherwise we won't know what's inside. but the plastic bag is still factory-sealed. the doll is intact inside. we pre-open the box just for confirming item with the tag card.

Tangle Color Change Series - Sensory Fidget Toy

Let customers speak for us

from 9521 reviews

Caz

09/01/2026

Whoopea are the best

Whoopea are the best. Authentic products and great customer service. My go to shop.

WHOOPEA

Zina V.G.

08/31/2026

YES AUTHENTIC satisfied YES

I was somewhat skeptical ordering due to not knowing if items were truly authentic, BUT they are very authentic and awesome! I ordered what I wanted and LOVE my Labubu (s) I have ordered two more times. Thank you:)

WHOOPEA

Ifra A.

08/30/2026

Amazing quality and genuine

Amazing quality and genuine. Thank you

SKULLPANDA L'impressionnisme Series Plush Dolls, Blind Box

Jennifer M.H.

08/30/2026

Cute, a bit expensive

This kitty plush pendant is really cute! Honestly a bit pricey (I'm not used to buying these), but still really adorable.

Mofusand MERCI STRAWBERRY Series Plush Pendant (PRE-ORDER)

Miss H.M.

08/29/2026

Aespa - popmart Collab plushes and photocards holder

Arrived quickly, so cute, very happy

POP MART aespa Fluffy Club Series Vinyl Plush Doll Pendant

Jeannine H.

08/28/2026

I’m always so incredibly happy with what I receive from Whoopea! This case had a secret 🎉😊🎉

I’m always so incredibly happy with what I receive from Whoopea! This case had a secret 🎉😊🎉. Thank you for the amazing selection and great prices too! I tell everyone I know 🙌🏻😊💜.

THE MONSTERS Labubu Big into Energy Series-Vinyl Plush Pendant Blind Box

Anonymous

08/26/2026

Lovely

Super cute I loved it and I had Eevee one of my favourites 😍🥰

Pokemon Sleeping Eevee Series Figure Blind Box

Mirela D.

08/26/2026

As described absolutely amazing

As described absolutely amazing . Thank you Whoopea for my secret ⭐️

POP MART Skullpanda Off Mode Series Plush Pendant Blind Box

Marvel R.

08/25/2026

Super cute great quality 👌🏼 really recomend

Super cute great quality 👌🏼 really recomend. It did take 16 days to get here though. But other than that its perfect.

Hirono Road Journal Series-Plush Doll Pendant Blind Box

MJ J.

08/25/2026

Super cute! I absolutely fell in love when I saw it! Item arrived quickly and well packaged

Super cute! I absolutely fell in love when I saw it! Item arrived quickly and well packaged. Great transaction!!!

POP MART Hirono Little Hare Plush Doll Pendant

Michelle C.

08/24/2026

I love this so much

I love this so much. Shipping took a while but customer service was amazing. Highly recommend!!

Maymei May I Love You Series Plush Dolls, Blind Box

Alyssa C.

08/24/2026

LOVE 🫶🏽

My first ever Sonny Angels and I love them!! I also won the Back to School contest and got some free goodies! Love my first experience buying from Whoopea 🫶🏽can’t wait for more!

Sonny Angel Hippers Cherry Blossom Series Decorative Mini Figure Blind Box