Is it 100% authentic and original?

Yes, every blind box and figures in our website is 100% authentic and original. We are a wholesaler and retailer for blind box and have a 4000 Square Feet warehouse based in China, our supply chain is verified and original. We also have legal license to sell these products.

How long will it take to receive my order?

It takes 72 hours for us to ship out your order and usually 7-14 business days to receive your order after we shipped out. We’re doing our best to deliver it promptly for you.

Do you ship to my country?

Yes, we do world-wide shipping, we have a powerful shipping resource and able to ship to any country and region in the world.

Do I need to pay tariffs?

No, after you ordered in our website, there won't be any extra charges of tariffs or tax, we will cover it all. No matter which country you are in, we will make sure ship to your address without any tariffs.

How much for shipping fee?

To learn more about our shipping fee, please click learn more

How can I purchase a confirmed design?

We have confirmed design options for certain products, if the one you want to order is not listed as confirmed design in the product link, you can also contact us by Email to ask if we can list them for you. But this is NOT guaranteed.

How to track my order?

After we upload the tracking number, you will receive an email from our system about your tracking number, please click the tracking number to go to the carrier website for the tracking.Also, you can click: Chat with us - Order Tracking - Enter Order Info to tracking your order.

How do I contact customer service?

Please contact us on E-mail: service@whoopea.com, this is our only customer service window.Please leave your order number if you have questions after you ordered.We will reply you in 24 hours :)

What would the condition be like for confirmed design?

The confirmed design is box pre-opened. otherwise we won't know what's inside. but the plastic bag is still factory-sealed. the doll is intact inside. we pre-open the box just for confirming item with the tag card.

LUOLIFEN DOLL Sweet Girl Plush Phone Pendant Collection

Let customers speak for us

from 7671 reviews

Isabella H.

04/21/2026

He’s everything I’ve ever

He’s everything I’ve ever wanted

MARVEL Jeff the Land Shark Series Plush Pendant Blind Box

Amy L.

04/21/2026

I GOT THE SECRET MIFFY! ❤️ I highly recommend this company

I GOT THE SECRET MIFFY! ❤️ I highly recommend this company. Very professional and extremely nice items. A+

Miffy Shadow Sensory Phone Stand Series Blind Box

Richard

04/21/2026

Hirono lost paradise

I am in awe. I cannot believe I have this in my collection. I’ve been eyeing this one for so long even though it was expensive it’s worth it for a collector myself. I have been buying on this website for a little bit now and I can 100% trust them with any purchase that I will make in the future 10 out of 10 packaging it was very well protected.

WHOOPEA

Mikalela B.

04/19/2026

Great Products

The items came in great condition. I love that whoppea offers highly sought out items and that they provide discounts. Competitive pricing is great while also understanding that the market is saturated. I love that they allow for flexibility on the pricing.

WHOOPEA

Alexandru C.

04/18/2026

Exciting toy

Exciting toy. A very special edition labubu. A beautiful secret labubu hello kitty. Smooth delivery. Fast shipping. 100% genuine.

THE MONSTERS x Hello Kitty and Friends Series-Vinyl Plush Pendant Blind Box

Chris W.

04/17/2026

Hirono Little Hare is adorable

Hirono Little Hare is so cute in person. I’m so glad I bought him. Whoopea really makes buying items seamless and their secure boxing is the best! I love it that with a Whoopea pre-order, you order it, pay and sit back knowing you have one coming your way when it’s released rather than having to wait for the release date and hope you can buy one at other online stores. Now to decide what to buy next.

WHOOPEA

Lisa D.

04/16/2026

Whoopea is the best ever

Whoopea is the best ever. I received my Mokoko well packaged, safe and sound. She’s absolutely gorgeous.

Mokoko Wake Up Mokoko Series Vinyl Face Plush Gift Set, 33cm in Height

Natia T.

04/16/2026

Super cute

Quick shipping. I pulled Toji 🥹 def recommend it

WHOOPEA

Savvi C.

04/15/2026

Got the secret!

My case was perfectly sealed and perfectly delivered. We even got the secret 💖

THE MONSTERS x Hello Kitty and Friends Series-Vinyl Plush Pendant Blind Box

Cristal M.

04/14/2026

Love it!!! I’m so happy I was able to get it

Love it!!! I’m so happy I was able to get it.

POP MART Hirono Freedom Island Series Plush Doll Hanging Card, UK Exclusive

Kaitlyn K.

04/13/2026

10/10

Would buy again

WHOOPEA

J I.

04/12/2026

Cute

So stinkin cute!! I ordered some more.

Ghody Behold My Cat Series Mini Figure Blind Box (PRE-ORDER)

Beatrice G.

04/12/2026

Mokoko Pumpkin is real One I love it

I bought for me and my bestie 2 Mokoko, for her Jump into summer cause when she saw mine she fall in love and for me the Pumpkin. I was a little worried to be scam to be true but when I receive her Mokoko jump into summer smell like rose and the QR code with the number in Mokoko body was real so happy !!!! And the Pumpkin smell like Pumpkin spices latte and QR code real too. Thanks Whoopea

WHOOPEA